Frequently asked questions
I'm new to curbing, can you tell me more about Borderline?
Borderline was started back in the early 1980's by Patrick Roach. Patrick came to the U.S. from Australia and brought the recently invented machine with him. This is the reason for the Kangaroo on our machines and logo. Patrick ran the company for over 30 yrs and then it passed to his sons. Then in 2017 Lonnie Shereck, a curber from Bismarck,ND took over operations. What you see here is the culmination of the work put in since then.
Do you offer financing?
Our financial partner is Western Equipment Finance. There are many variables that dictate what kind of payment or terms you may have. Obviously your credit history/score is the main factor. The amount your requesting, length of term, and downpayment are also variables. If you have good credit and work with a local bank I would try them first as your rates with normally be better. No matter who it is they will pull your credit and that may affect your score.
What makes your curbing machine better than the others?
Can you explain your curbing trailers? How are they different?
Do you actually do curbing or do you just build the equipment?
This is a question that shouldn't need to be asked because you would assume that an owner of a mfg company would also use the machines they build. I own and operate Valley Borders since 2002 and have been running the PR Sting for the duration. Every update and modification to our trailers and curb machine is the result of on the job testing. You can call our office and talk to anyone who works here and ask questions and they can answer them for you because each one of them has worked one time or another on our curbing crew. There are essentially 5 companies who mfg curb machines and 2 of them don't actually curb. If you ask a simple question and they have to refer you to a local curbing company for answers or if they bring in a local company to come in and train you maybe that should raise a red flag. Do as I say not as I do? You don't call us and talk to a salesman, you talk to a curber who is behind a machine and in the dirt everyday.
Are there any other places I can get help if i have questions?
We have a private group on facebook called The Landscape Curbing Network. There are over 700 people there to get help from. Do a search on facebook for the group, ask to join then answer all the questions. We also have a seperate Q&A page for owners to ask our trainers direct questions. We have a seperate website also called Curbuniversity.com that has videos and information to help with training. Realize you will never be left behind to fend for yourself with Borderline as you will with others.
What is involved in the Advanced Stone Training?
Our advanced training and info can be found at curbuniversity.com. We not only offer hands-on trainings for this but it also can be done through our online course. There are three different stamp packages you can choose from with your training. Red, White, and Blue so it depends on how many choices you would like to offer. Carved stone is the new craze and the amount you can charge for this custom curb far outweights your initial cost of the program. It's next level stuff.
Do you build all your machines and tools in your facility or have it outsourced?
The PR Sting, Piledriver, Curbing Trailers, molds, trowels, tools, and all stamp rollers and mat kits are all made here under one roof. The few things we outsource are water jet and laser cut materials. Certain bending of steel is also done offsite. Other than that all the fab, welding, assembly, and powder coating is done here. All the mold making, R&D, and pouring of all stamps (including carving kits) and rollers are made and put together here. We don't order stamps from a company then resell to you, these are made for the curber not the flat work concrete guy. There are between 2-4 guys in the facility at all times and 4-6 guys on our curbing crew daily. Curbing is life around here and you won't find another mfg that is as dedicated.
What if i want training, do you have dates set up for that?
I'm thinking about ordering machines, do you normally have them in stock?
All machines that we make are custom built for you. Typically we don't have stock machines sitting here as they get bought up pretty quick. Your machine will come in the color you choose, if you want a color to match your logo then it'll be done as we powder coat in house. Your stamps are made to order too, can even change colors on those if you like. The trailers can be made the way you want, add an extra shelf or some personal touches then we do it. Normal build times vary throughout the season. In late fall and early winter built times typically are 2-3 weeks. Late winter and early spring is definatley the busiest time of the year because most are getting ready for the season. We do get very busy at this time and build times can run 6-8 weeks depending how many trailers need to be built. We have expanded our facility (Feb '20) to handle this and also have hired more employees to keep up. Just be aware of build times and plan accordingly.
Do you offer any brochures, phamplets, or info packets you can send me?
We believe the amount of information contained on the borderlineusa website and also the curbuniversity website really show everything you need to know about us. The prices are clearly listed for items and machines and all the videos we post about them are more than enough to help you. If you are like me I don't like receiving tons of junk mail when you can log in and look at your phone for info. We also have several group facebook pages you can join to ask questions and see what others are doing in the industry. The pictures and info we would put in a brochure would be the exact same as what's on the website.